Better Understanding of Support Coordination and the 3 Levels.
What is support coordination?
Coordination of Supports/Support Coordination is an NDIS funded component in a participants NDIS Plan. There are three levels Support Connection, Support Coordination and Specialist Support Coordination. Below is a description of each level.
Level 1 Support Connection
NDIS Support Connection is a service provided under the National Disability Insurance Scheme (NDIS) to assist participants in navigating and accessing supports and services available to them. Support Connection aims to help participants understand and utilize their NDIS plans effectively by providing guidance, information, and connecting them with appropriate service providers or community resources.
The role of a Support Connection provider is to work closely with the participant, their families, and support networks to identify their goals, needs, and aspirations. They assist in coordinating and facilitating the implementation of services and supports outlined in the participant’s NDIS plan. This may involve researching service providers, coordinating appointments, advocating for the participant’s needs, and ensuring ongoing communication and collaboration between all stakeholders involved.
Support Connection providers also play a crucial role in empowering participants to exercise choice and control over their supports. They provide information on available options, explain the funding and budgeting aspects of the NDIS plan, and assist participants in making informed decisions to achieve their desired outcomes.
Overall, NDIS Support Connection is designed to enhance participant engagement and ensure a smooth and effective transition into the NDIS system, supporting individuals with disabilities in accessing the services and supports they need to lead fulfilling lives.
Level 2 Support Coordination
NDIS Support Coordination is a service provided under the National Disability Insurance Scheme (NDIS) that assists participants in navigating and implementing their NDIS plans. Support Coordination aims to support participants in making informed decisions, building their capacity to manage their own supports, and ensuring they receive the most appropriate services and resources to achieve their goals.
The role of a Support Coordinator is to work closely with the participant to understand their unique needs, preferences, and aspirations. They assist in identifying the appropriate supports and services, coordinating with service providers, and facilitating the implementation of the participant’s NDIS plan.
Support Coordination providers help participants navigate the complexities of the NDIS system, including understanding their funding and budget, finding suitable service providers, and coordinating multiple supports across different domains such as health, education, employment, and community participation.
They also provide ongoing support and guidance to participants, empowering them to exercise choice and control over their supports. This may include building the participant’s skills in self-management, helping them understand their rights and responsibilities, and advocating for their needs and preferences within the NDIS framework.
Overall, NDIS Support Coordination aims to ensure participants receive the necessary supports to achieve their goals, enhance their independence, and maximize their participation in the community. It provides a central point of contact and coordination for participants, streamlining the process of accessing and managing NDIS supports.
Level 3 Specialist Support Coordination
Specialist Support Coordination is an enhanced form of support coordination available under the National Disability Insurance Scheme (NDIS) for participants with complex needs or specific circumstances. It is designed to provide expert guidance and coordination for individuals requiring intensive support and assistance in navigating their NDIS plans.
Specialist Support Coordinators possess advanced knowledge and expertise in supporting participants with complex needs. They work closely with participants, their families, and support networks to develop a comprehensive understanding of their goals, challenges, and aspirations. They assess the participant’s unique circumstances and develop a tailored plan to address their specific needs.
The role of a Specialist Support Coordinator includes:
- In-depth Assessment: Conducting a thorough assessment to understand the participant’s strengths, limitations, and support requirements.
- Complex Support Planning: Developing a comprehensive plan that addresses the participant’s specific goals, taking into account their disability-related needs, health conditions, and other relevant factors.
- NDIS Plan Implementation: Assisting the participant in implementing their NDIS plan, including connecting them with appropriate service providers and coordinating the delivery of supports.
- Collaboration and Advocacy: Collaborating with relevant stakeholders, such as health professionals, housing providers, and community organizations, to ensure a coordinated and holistic approach to support delivery. Advocating for the participant’s needs and preferences within the NDIS system.
- Crisis Management: Providing support during crisis situations, such as transitions, changes in circumstances, or complex service coordination challenges.
- Capacity Building: Supporting the participant in building their skills and knowledge to self-manage their supports over time, promoting independence and empowering them to exercise choice and control.
Specialist Support Coordination aims to address the unique and complex needs of participants, ensuring they have access to the most appropriate and effective supports to achieve their goals and enhance their quality of life. It provides a high level of expertise and coordination to navigate the NDIS system and promote positive outcomes for participants with complex needs.
Make a Referral
The NDIA can fund Support Coordination in a participants NDIS plan, if eligible. If you or anyone you know needs Support Coordination please click on the referral button below.
Psychosocial Recovery Coaching
NDIS Psychosocial Recovery Coaching is a specialised support service provided under the National Disability Insurance Scheme (NDIS) for participants with psychosocial disabilities. It aims to assist individuals in their recovery journey by providing personalized coaching, guidance, and practical strategies to improve their mental health, well-being, and overall functioning.
